ThriveDesk experienced a major incident on May 18, 2026 affecting Services (REST API), lasting 10m. The incident has been resolved; the full update timeline is below.
Affected components
Services (REST API)
Update timeline
- investigating May 18, 2026, 05:58 PM UTC
REST API went down.
- resolved May 18, 2026, 06:08 PM UTC
REST API recovered.