ThriveDesk experienced a major incident on September 3, 2026 affecting Services (Helpcenter Sites), lasting 50m. The incident has been resolved; the full update timeline is below.
Affected components
Services (Helpcenter Sites)
Update timeline
- investigating Sep 03, 2026, 10:36 AM UTC
Docs Sites went down.
- resolved Sep 03, 2026, 11:26 AM UTC
Docs Sites recovered.