Thrive Learning incident

We're currently seeing an interruption of service for production environments

Major Resolved View vendor source →

Thrive Learning experienced a major incident on November 20, 2024 affecting UK Platform - Prod, lasting 3m. The incident has been resolved; the full update timeline is below.

Started
Nov 20, 2024, 09:46 AM UTC
Resolved
Nov 20, 2024, 09:50 AM UTC
Duration
3m
Detected by Pingoru
Nov 20, 2024, 09:46 AM UTC

Affected components

UK Platform - Prod

Update timeline

  1. investigating Nov 20, 2024, 09:46 AM UTC

    We're currently investigating reports of users not being able to access Production environments. We will update promptly with progress.

  2. resolved Nov 20, 2024, 09:50 AM UTC

    The incident is now resolved. An investigation into the root cause, mitigation and corrective actions will take place over the coming week.