Thrive Learning incident

Intermittent errors occurred when processing POST requests to /webhooks, resulting in failed requests for some users.

Notice Resolved View vendor source →

Thrive Learning experienced a notice incident on December 18, 2025, lasting –. The incident has been resolved; the full update timeline is below.

Started
Dec 18, 2025, 01:00 PM UTC
Resolved
Dec 18, 2025, 01:00 PM UTC
Duration
–
Detected by Pingoru
Dec 18, 2025, 01:00 PM UTC

Update timeline

  1. resolved Dec 19, 2025, 10:45 AM UTC

    Approximately 5% of webhook POST requests to the user service failed intermittently between 13:09 and 18:00. A routine dependency update introduced a bug, causing intermittent errors when handling POST requests to /webhooks. In most cases, retrying the request successfully resolved the issue.