Thrive Learning incident
Audience share & campaign release notifications
Thrive Learning experienced a minor incident on February 4, 2026 affecting UK Platform - Prod, lasting 8h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 04, 2026, 09:34 AM UTC
We are currently investigating an issue impacting notifications for the following functionality: Content shares to audiences Campaign releases The issue results in no notifications being triggered. Shares to individual users and other platform notifications are not impacted.
- identified Feb 04, 2026, 10:00 AM UTC
The root casue of the issue has been identified and a fix is being worked on as a priority
- identified Feb 04, 2026, 02:32 PM UTC
The fix for this issue is actively being released to live envrionments and we will be monitoring for any further instances as well as to confirm this via a status update. The solution will not be retroactive and any missed notifications will unfortunately, not be retriggered.
- monitoring Feb 04, 2026, 02:39 PM UTC
A fix has been released and we are monitoring before marking as resolved
- resolved Feb 04, 2026, 05:35 PM UTC
This incident has been resolved.