Thrive Learning experienced a minor incident on March 26, 2026 affecting UK Platform - Prod, lasting 4h 24m. The incident has been resolved; the full update timeline is below.
Affected components
UK Platform - Prod
Update timeline
- monitoring Mar 26, 2026, 04:35 PM UTC
Earlier today, Thrive's monitoring identified an issue impacting Audience assignment. The issue began at 11:39 GMT and ended at 14:45 GMT. During this time, some users may have been assigned to an incorrect audience. The change has been reverted and the audience assignments are in the process of being corrected.
- monitoring Mar 26, 2026, 08:59 PM UTC
Thrive has completed correcting audience assignments. Our monitoring is not showing any additional assignment issues. If you have any questions or are having challenges, please contact our Support Team.
- resolved Mar 26, 2026, 08:59 PM UTC
This incident has been resolved.