Thomson Reuters Tax Professionals incident

Virtual Office CS/Software as a Service - US - Resolved

Notice Resolved View vendor source →

Thomson Reuters Tax Professionals experienced a notice incident on June 11, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2025, 01:12 PM UTC
Resolved
Jun 11, 2025, 06:30 AM UTC
Duration
—
Detected by Pingoru
Jun 11, 2025, 01:12 PM UTC

Update timeline

  1. resolved Jun 11, 2025, 01:12 PM UTC

    Between 2:30 am ET and 7am ET, customers experienced an issue with Virtual Office CS applications not being available on the homepage. Our metrics and internal testing continue to indicate logging into Virtual Office CS and Software as a Service, including the ability to view and launch applications remain in a healthy state. In addition, no new customer contacts have been received associated with this issue. Given this, we will move this incident to resolved status.