ThinkLink Outage History

ThinkLink had 2 outages in the last 2 years totaling 3h 26m of downtime — averaging 0.1 incidents per month.

There were 2 ThinkLink outages since July 18, 2025 totaling 3h 26m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://thinklink.statuspage.io

Minor November 21, 2025

ThinkLink Student Dashboard Not Loading

Detected by Pingoru: Nov 21, 2025, 02:49 PM UTC
Resolved: Nov 21, 2025, 04:29 PM UTC
Duration: 1h 39m

Affected: ThinkLink Platform

Timeline · 3 updates

investigating Nov 21, 2025, 02:49 PM UTC

We’re aware that some students are experiencing errors when trying to access their dashboard. Our team is actively investigating the issue and will share updates as soon as possible. Thank you for your patience.
monitoring Nov 21, 2025, 03:48 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Nov 21, 2025, 04:29 PM UTC

This incident has been resolved.

Read the full incident report →

Minor July 18, 2025

ThinkLink - Content Player launch issues affecting videos, interactives and assessments

Detected by Pingoru: Jul 18, 2025, 06:12 AM UTC
Resolved: Jul 18, 2025, 07:59 AM UTC
Duration: 1h 47m

Affected: ThinkLink Platform

Timeline · 2 updates

identified Jul 18, 2025, 06:12 AM UTC

We are currently troubleshooting this issue with Microsoft in order to resolve this issue as soon as possible. Users can still access file based materials and eBooks on the site. We will update you as soon as the platform is fully operational.
resolved Jul 18, 2025, 07:59 AM UTC

This incident has been resolved.

Read the full incident report →