ThinkLink incident

ThinkLink Student Dashboard Not Loading

Minor Resolved View vendor source →

ThinkLink experienced a minor incident on November 21, 2025 affecting ThinkLink Platform, lasting 1h 39m. The incident has been resolved; the full update timeline is below.

Started
Nov 21, 2025, 02:49 PM UTC
Resolved
Nov 21, 2025, 04:29 PM UTC
Duration
1h 39m
Detected by Pingoru
Nov 21, 2025, 02:49 PM UTC

Affected components

ThinkLink Platform

Update timeline

  1. investigating Nov 21, 2025, 02:49 PM UTC

    We’re aware that some students are experiencing errors when trying to access their dashboard. Our team is actively investigating the issue and will share updates as soon as possible. Thank you for your patience.

  2. monitoring Nov 21, 2025, 03:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 21, 2025, 04:29 PM UTC

    This incident has been resolved.