ThinkLink incident

ThinkLink - Content Player launch issues affecting videos, interactives and assessments

Minor Resolved View vendor source →

ThinkLink experienced a minor incident on July 18, 2025 affecting ThinkLink Platform, lasting 1h 47m. The incident has been resolved; the full update timeline is below.

Started
Jul 18, 2025, 06:12 AM UTC
Resolved
Jul 18, 2025, 07:59 AM UTC
Duration
1h 47m
Detected by Pingoru
Jul 18, 2025, 06:12 AM UTC

Affected components

ThinkLink Platform

Update timeline

  1. identified Jul 18, 2025, 06:12 AM UTC

    We are currently troubleshooting this issue with Microsoft in order to resolve this issue as soon as possible. Users can still access file based materials and eBooks on the site. We will update you as soon as the platform is fully operational.

  2. resolved Jul 18, 2025, 07:59 AM UTC

    This incident has been resolved.