Theymes experienced a minor incident on July 25, 2026 affecting Theymes application and Web help centers and 1 more component, lasting 5h 16m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Jul 25, 2026, 09:43 AM UTC
Status: Monitoring Some AI tools may have intermittent failures. Affected components In-app help centers (Degraded performance) Discord bots (Degraded performance) Web help centers (Degraded performance) Theymes application (Degraded performance)
- monitoring Jul 25, 2026, 10:00 AM UTC
Status: Monitoring No errors since the initial issue Affected components In-app help centers (Operational) Discord bots (Operational) Web help centers (Operational) Theymes application (Operational)
- resolved Jul 25, 2026, 03:00 PM UTC
Status: Resolved Situation over Affected components In-app help centers (Operational) Discord bots (Operational) Web help centers (Operational) Theymes application (Operational)