TherapyNotes incident
How to Prepare Your Practice for a Third-Party Audit
TherapyNotes is currently experiencing a minor incident, which began 12h ago. The vendor's full update timeline is below.
Update timeline
- monitoring Sep 14, 2026, 01:00 PM UTC
Receiving an audit or records request from an insurance company, or a third party working on its behalf, can feel intimidating. But understanding why audits happen and preparing your practice before a request arrives can make the process much more manageable.