The Predictive Index Outage History

The Predictive Index is up right now

The Predictive Index had 4 outages in the last 2 years totaling 83h 57m of downtime — averaging 0.2 incidents per month.

There were 4 The Predictive Index outages since October 9, 2025 totaling 83h 57m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.predictiveindex.com

Notice August 27, 2026

JA Site requires additional login credentials (Legacy)

Detected by Pingoru
Aug 27, 2026, 02:46 PM UTC
Resolved
Aug 27, 2026, 07:19 PM UTC
Duration
4h 33m
Affected: PI Software: Assessment Site
Timeline · 2 updates
  1. investigating Aug 27, 2026, 02:46 PM UTC

    We have received reports from the Legacy software that the Job Assessment (JA) is navigating to a login page that is preventing the completion of the assessment. Our team is currently working on identifying the underlying cause. An update will be provided as soon as the issue has been identified.

  2. resolved Aug 27, 2026, 07:19 PM UTC

    We have identified the root cause of the login page appearing when individuals attempt to complete the Job Assessment from the Legacy software, and have released a fix. Moving forward, individuals should no longer encounter a login page when completing the Job Assessment and should be able to directly navigate into the Job Assessment as expected.

Read the full incident report →

Minor June 15, 2026

Degraded performance in the PI software

Detected by Pingoru
Jun 15, 2026, 08:06 PM UTC
Resolved
Jun 16, 2026, 02:23 PM UTC
Duration
18h 16m
Affected: PI Software: Core PlatformPI Software: Assessment Site
Timeline · 3 updates
  1. investigating Jun 15, 2026, 08:06 PM UTC

    We are currently experiencing performance issues that may be causing slowness across some of our software. Our team is actively investigating the root cause.

  2. monitoring Jun 15, 2026, 08:35 PM UTC

    We have applied a fix for the performance issues reported earlier and are actively monitoring the situation. We will follow up with a final update once we have confirmed everything is fully restored.

  3. resolved Jun 16, 2026, 02:23 PM UTC

    We can confirm that the software performance issues reported yesterday have been fully resolved. Software is back to normal and performing as expected. Thank you for your patience throughout this process.

Read the full incident report →

Major October 29, 2025

Microsoft Azure Outage

Detected by Pingoru
Oct 29, 2025, 04:48 PM UTC
Resolved
Oct 30, 2025, 03:57 AM UTC
Duration
11h 9m
Affected: PI Software: Core PlatformPI Software: Assessment Site
Timeline · 3 updates
  1. investigating Oct 29, 2025, 04:48 PM UTC

    Microsoft is experiencing an unprecedented worldwide outage of its Azure data centers. These data centers host approximately 25% of all internet business applications, including The Predictive Index. Please know that any inability to access The Predictive Index is due to this event. We’re uncertain how long Microsoft data centers will be down, but we will let you know as soon as a resolution has been reached or an update is provided.

  2. monitoring Oct 29, 2025, 11:20 PM UTC

    Azure has implemented a fix to resolve the issue. The system is loading, however the software performance is still sporadic. We are still waiting for all systems to return to full operational status.

  3. resolved Oct 30, 2025, 03:57 AM UTC

    This incident has been resolved. Software is operational at this time.

Read the full incident report →