The Predictive Index incident

Degraded performance in the PI software

Minor Resolved View vendor source →

The Predictive Index experienced a minor incident on June 15, 2026 affecting PI Software: Core Platform and PI Software: Assessment Site, lasting 18h 16m. The incident has been resolved; the full update timeline is below.

Started
Jun 15, 2026, 08:06 PM UTC
Resolved
Jun 16, 2026, 02:23 PM UTC
Duration
18h 16m
Detected by Pingoru
Jun 15, 2026, 08:06 PM UTC

Affected components

PI Software: Core PlatformPI Software: Assessment Site

Update timeline

  1. investigating Jun 15, 2026, 08:06 PM UTC

    We are currently experiencing performance issues that may be causing slowness across some of our software. Our team is actively investigating the root cause.

  2. monitoring Jun 15, 2026, 08:35 PM UTC

    We have applied a fix for the performance issues reported earlier and are actively monitoring the situation. We will follow up with a final update once we have confirmed everything is fully restored.

  3. resolved Jun 16, 2026, 02:23 PM UTC

    We can confirm that the software performance issues reported yesterday have been fully resolved. Software is back to normal and performing as expected. Thank you for your patience throughout this process.