Thanx incident

Investigating Auth Email Deliverability Issues

Minor Resolved View vendor source →

Thanx experienced a minor incident on March 2, 2024, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Mar 02, 2024, 02:06 AM UTC
Resolved
Mar 02, 2024, 02:23 AM UTC
Duration
17m
Detected by Pingoru
Mar 02, 2024, 02:06 AM UTC

Update timeline

  1. investigating Mar 02, 2024, 02:06 AM UTC

    We are currently investigate authentication email deliverability issues

  2. resolved Mar 02, 2024, 02:23 AM UTC

    This is now resolved. This was due to misconfiguration performed by the SendGrid team related to insulating against the email deliverability incident last week.