Thanx incident

American Express API degraded

Minor Resolved View vendor source →

Thanx experienced a minor incident on May 3, 2024, lasting 19h 44m. The incident has been resolved; the full update timeline is below.

Started
May 03, 2024, 12:45 AM UTC
Resolved
May 03, 2024, 08:29 PM UTC
Duration
19h 44m
Detected by Pingoru
May 03, 2024, 12:45 AM UTC

Update timeline

  1. investigating May 03, 2024, 12:45 AM UTC

    Users are experiencing errors when attempting to enroll American Express credit cards for loyalty. These are caused by American Express API failures. We have shared our findings with the American Express team and will provide updates as we have them.

  2. resolved May 03, 2024, 08:29 PM UTC

    This issue has been resolved.