Thanx incident

Degraded ordering performance

Minor Resolved View vendor source →

Thanx experienced a minor incident on May 22, 2024, lasting 9h 49m. The incident has been resolved; the full update timeline is below.

Started
May 22, 2024, 03:51 PM UTC
Resolved
May 23, 2024, 01:40 AM UTC
Duration
9h 49m
Detected by Pingoru
May 22, 2024, 03:51 PM UTC

Update timeline

  1. investigating May 22, 2024, 03:51 PM UTC

    We noticed degraded ordering performance and are closely investigating

  2. investigating May 22, 2024, 07:17 PM UTC

    The root cause was identified and remedied within 30 minutes. The ordering performance has returned to a healthy state with this fix. We are continuing to monitor the service for performance and stability.

  3. resolved May 23, 2024, 01:40 AM UTC

    This incident has been resolved.