Thanx incident

Unable to upload images on campaign email builder

Minor Resolved View vendor source →

Thanx experienced a minor incident on June 13, 2024 affecting Merchant UI, lasting 22h 21m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2024, 03:17 PM UTC
Resolved
Jun 14, 2024, 01:38 PM UTC
Duration
22h 21m
Detected by Pingoru
Jun 13, 2024, 03:17 PM UTC

Affected components

Merchant UI

Update timeline

  1. investigating Jun 13, 2024, 03:17 PM UTC

    We're investigating an issue impacting the ability to upload receipts and images on the campaign email builder

  2. monitoring Jun 13, 2024, 08:15 PM UTC

    We have resolved the problem and are actively monitoring it.

  3. resolved Jun 14, 2024, 01:38 PM UTC

    This incident has been resolved.