Thanx experienced a minor incident on June 20, 2024 affecting Consumer API, lasting 11h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Consumer API
Update timeline
- investigating Jun 20, 2024, 04:08 AM UTC
We are seeing an elevated number of errors from American Express APIs affecting card enrollments. We are investigating this issue with American Express.
- monitoring Jun 20, 2024, 05:41 AM UTC
The Amex team has indicated that this is now resolved. We are continuing to monitor.
- resolved Jun 20, 2024, 03:17 PM UTC
This incident has been resolved.