Thanx incident

Delays crediting MasterCard purchases

Minor Resolved View vendor source →

Thanx experienced a minor incident on June 22, 2024, lasting 2d 13h. The incident has been resolved; the full update timeline is below.

Started
Jun 22, 2024, 03:03 AM UTC
Resolved
Jun 24, 2024, 05:00 PM UTC
Duration
2d 13h
Detected by Pingoru
Jun 22, 2024, 03:03 AM UTC

Update timeline

  1. identified Jun 22, 2024, 03:03 AM UTC

    We're currently experiencing signifcant delays crediting purchases due to downstream issues with the MasterCard data provider. We will update once the issue is resolved.

  2. resolved Jun 24, 2024, 05:00 PM UTC

    The issue affecting our MasterCard data provider have been resolved, and we are processing purchases as usual.