Thanx incident

Ordering payment failures

Minor Resolved View vendor source →

Thanx experienced a minor incident on August 14, 2024, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Aug 14, 2024, 05:07 PM UTC
Resolved
Aug 14, 2024, 05:36 PM UTC
Duration
28m
Detected by Pingoru
Aug 14, 2024, 05:07 PM UTC

Update timeline

  1. identified Aug 14, 2024, 05:07 PM UTC

    We are aware of an issue preventing new credit cards from being used in some cases. We're currently deploying a fix.

  2. resolved Aug 14, 2024, 05:36 PM UTC

    The issue has been resolved