Thanx incident

Elevated errors in AMEX card registrations

Minor Resolved View vendor source →

Thanx experienced a minor incident on September 17, 2024, lasting 18h 33m. The incident has been resolved; the full update timeline is below.

Started
Sep 17, 2024, 08:58 PM UTC
Resolved
Sep 18, 2024, 03:31 PM UTC
Duration
18h 33m
Detected by Pingoru
Sep 17, 2024, 08:58 PM UTC

Update timeline

  1. investigating Sep 17, 2024, 08:58 PM UTC

    We are seeing an elevated number of errors from American Express APIs affecting card enrollments. We are investigating this issue with American Express.

  2. resolved Sep 18, 2024, 03:31 PM UTC

    The issue has been resolved.