Thanx incident

Elevated errors in AMEX card registrations

Minor Resolved View vendor source →

Thanx experienced a minor incident on September 30, 2024, lasting 4h 51m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2024, 10:21 PM UTC
Resolved
Oct 01, 2024, 03:12 AM UTC
Duration
4h 51m
Detected by Pingoru
Sep 30, 2024, 10:21 PM UTC

Update timeline

  1. investigating Sep 30, 2024, 10:21 PM UTC

    We are seeing an elevated number of errors from American Express APIs affecting card enrollments. We are investigating this issue with American Express.

  2. resolved Oct 01, 2024, 03:12 AM UTC

    The issue has been resolved.