Thanx incident

Ordering outage

Minor Resolved View vendor source →

Thanx experienced a minor incident on October 1, 2024, lasting 12m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2024, 06:25 PM UTC
Resolved
Oct 01, 2024, 06:38 PM UTC
Duration
12m
Detected by Pingoru
Oct 01, 2024, 06:25 PM UTC

Update timeline

  1. identified Oct 01, 2024, 06:25 PM UTC

    We're currently experiencing an ordering issue preventing the creation of new order records on the Thanx platform. We have identified the cause and are working on a fix.

  2. resolved Oct 01, 2024, 06:38 PM UTC

    We've redeployed our ordering platform and normal functionality has been restored.