Thanx incident

Elevated errors on registering Amex Cards

Minor Resolved View vendor source →

Thanx experienced a minor incident on November 22, 2024, lasting 2h 48m. The incident has been resolved; the full update timeline is below.

Started
Nov 22, 2024, 07:04 PM UTC
Resolved
Nov 22, 2024, 09:52 PM UTC
Duration
2h 48m
Detected by Pingoru
Nov 22, 2024, 07:04 PM UTC

Update timeline

  1. investigating Nov 22, 2024, 07:04 PM UTC

    We are seeing an elevated number of errors from American Express APIs affecting card enrollments. We are investigating this issue with American Express.

  2. resolved Nov 22, 2024, 09:52 PM UTC

    The issue has been resolved.