Thanx experienced a minor incident on December 2, 2024, lasting 20h 27m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Dec 02, 2024, 06:49 PM UTC
We have identified a delay in data reporting synchronization since November 26, 2024. We are currently investigating the issue and will provide updates as soon as possible.
- monitoring Dec 02, 2024, 08:33 PM UTC
We have addressed the issue and are seeing latency recovering. We will continue monitoring it and provide updates as soon as possible.
- monitoring Dec 02, 2024, 11:14 PM UTC
We are continuing to monitor the issue as it recovers historical data.
- resolved Dec 03, 2024, 03:16 PM UTC
Historical data has been fully recovered. We will continue to enhance our platform to ensure stability.