Thanx incident

Elevated errors in AMEX card registrations

Minor Resolved View vendor source →

Thanx experienced a minor incident on January 25, 2025, lasting 1h 52m. The incident has been resolved; the full update timeline is below.

Started
Jan 25, 2025, 11:34 PM UTC
Resolved
Jan 26, 2025, 01:27 AM UTC
Duration
1h 52m
Detected by Pingoru
Jan 25, 2025, 11:34 PM UTC

Update timeline

  1. investigating Jan 25, 2025, 11:34 PM UTC

    We are seeing an elevated number of errors from American Express APIs affecting card enrollments. We are investigating this issue with American Express.

  2. resolved Jan 26, 2025, 01:27 AM UTC

    The issue has been resolved.