Thanx incident

Reward Redemption Issues

Minor Resolved View vendor source →

Thanx experienced a minor incident on March 14, 2025, lasting 1h 10m. The incident has been resolved; the full update timeline is below.

Started
Mar 14, 2025, 06:47 PM UTC
Resolved
Mar 14, 2025, 07:58 PM UTC
Duration
1h 10m
Detected by Pingoru
Mar 14, 2025, 06:47 PM UTC

Update timeline

  1. investigating Mar 14, 2025, 06:47 PM UTC

    We are investigating reports of issues with reward redemption impacting Toast and Olo merchants online and in-store. We will provide prompt updates with more information soon.

  2. monitoring Mar 14, 2025, 07:37 PM UTC

    Reward redemption is now fully operational. We are continuing to monitor this to ensure there are no further issues.

  3. resolved Mar 14, 2025, 07:58 PM UTC

    This has been resolved.