Thanx incident

Elevated errors in AMEX card registrations

Minor Resolved View vendor source →

Thanx experienced a minor incident on April 30, 2025, lasting 4h 43m. The incident has been resolved; the full update timeline is below.

Started
Apr 30, 2025, 05:53 PM UTC
Resolved
Apr 30, 2025, 10:37 PM UTC
Duration
4h 43m
Detected by Pingoru
Apr 30, 2025, 05:53 PM UTC

Update timeline

  1. investigating Apr 30, 2025, 05:53 PM UTC

    We are seeing an elevated number of errors from American Express APIs affecting card enrollments. We are investigating this issue with American Express.

  2. resolved Apr 30, 2025, 10:37 PM UTC

    The issue has been resolved by the Amax team.