Thanx experienced a minor incident on October 10, 2025, lasting 26m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 10, 2025, 05:05 PM UTC
Web ordering authentication is degraded, so guests may be unable to log in to their accounts. Our team is working on a fix to resolve the issue as quickly as possible.
- resolved Oct 10, 2025, 05:32 PM UTC
This has been resolved, so guests will not encounter issues logging into the web experience.