Thanx incident

App Content Block Clickability Issue (Ordering Not Impacted)

Minor Resolved View vendor source →

Thanx experienced a minor incident on February 15, 2026, lasting 1d 17h. The incident has been resolved; the full update timeline is below.

Started
Feb 15, 2026, 01:23 AM UTC
Resolved
Feb 16, 2026, 07:09 PM UTC
Duration
1d 17h
Detected by Pingoru
Feb 15, 2026, 01:23 AM UTC

Update timeline

  1. investigating Feb 15, 2026, 01:22 AM UTC

    We are currently investigating an issue affecting the newest versions of our mobile app (v47.13.0 on iOS and v47.13.1 on Android) where certain content blocks may not be clickable. This issue does not impact ordering or checkout functionality. Our team is actively working on a fix and expects an updated app version to be available before the end of next week. Guests using older versions of the app are not affected. We appreciate your patience and will continue to share updates as they become available.

  2. resolved Feb 16, 2026, 07:09 PM UTC

    We have pushed out new releases for both Android (v47.14.1) and iOS (v47.14.0), which have fixed the issues with the content blocks. Guests will be directed to the correct ordering menu category when they click a content block in the app.