TextMagic incident

Service degradation: Connection timed out Error 522

Critical Resolved View vendor source →

TextMagic experienced a critical incident on October 13, 2021 affecting Sending text messages (Outbound SMS) and Receiving text messages (Inbound SMS) and 1 more component, lasting 1h 23m. The incident has been resolved; the full update timeline is below.

Started
Oct 13, 2021, 07:35 AM UTC
Resolved
Oct 13, 2021, 08:59 AM UTC
Duration
1h 23m
Detected by Pingoru
Oct 13, 2021, 07:35 AM UTC

Affected components

Sending text messages (Outbound SMS)Receiving text messages (Inbound SMS)Web AppEmail to SMSSMS API GatewayVoice servicesMobile AppBilling

Update timeline

No vendor updates were posted for this incident — only the open and resolve events were observed.