TextMagic experienced a minor incident on May 15, 2020 affecting Sending text messages (Outbound SMS) and Receiving text messages (Inbound SMS), lasting 1h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Sending text messages (Outbound SMS)Receiving text messages (Inbound SMS)
Update timeline
- investigating May 15, 2020, 11:37 AM UTC
New incident: Investigating We have been informed by one of our US suppliers about an issue impacting the following carrier: AT&T. As a result of this issue, inbound and outbound messages and delivery receipts may be impacted. The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available.
- monitoring May 15, 2020, 11:54 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 15, 2020, 12:57 PM UTC
This incident has been resolved.