TextMagic incident

Issues with receiving incoming messages using UK dedicated virtual numbers

Major Resolved View vendor source →

TextMagic experienced a major incident on September 8, 2021 affecting Receiving text messages (Inbound SMS), lasting 3h 12m. The incident has been resolved; the full update timeline is below.

Started
Sep 08, 2021, 09:01 AM UTC
Resolved
Sep 08, 2021, 12:14 PM UTC
Duration
3h 12m
Detected by Pingoru
Sep 08, 2021, 09:01 AM UTC

Affected components

Receiving text messages (Inbound SMS)

Update timeline

  1. investigating Sep 08, 2021, 09:01 AM UTC

    We are currently investigating this issue.

  2. monitoring Sep 08, 2021, 11:33 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 08, 2021, 12:14 PM UTC

    This incident has been resolved.