TextMagic incident

Global: Outbound text messages are not being delivered

Major Resolved View vendor source →

TextMagic experienced a major incident on June 20, 2022 affecting Sending text messages (Outbound SMS), lasting 1h 29m. The incident has been resolved; the full update timeline is below.

Started
Jun 20, 2022, 06:57 AM UTC
Resolved
Jun 20, 2022, 08:26 AM UTC
Duration
1h 29m
Detected by Pingoru
Jun 20, 2022, 06:57 AM UTC

Affected components

Sending text messages (Outbound SMS)

Update timeline

  1. investigating Jun 20, 2022, 06:57 AM UTC

    We are currently investigating this issue.

  2. identified Jun 20, 2022, 08:03 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 20, 2022, 08:03 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Jun 20, 2022, 08:03 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jun 20, 2022, 08:26 AM UTC

    This incident has been resolved.