TextMagic incident

Incoming SMS - intermittent issues with encoding (Chinese characters)

Minor Resolved View vendor source →

TextMagic experienced a minor incident on March 21, 2024 affecting Receiving text messages (Inbound SMS), lasting 4h 52m. The incident has been resolved; the full update timeline is below.

Started
Mar 21, 2024, 09:58 AM UTC
Resolved
Mar 21, 2024, 02:50 PM UTC
Duration
4h 52m
Detected by Pingoru
Mar 21, 2024, 09:58 AM UTC

Affected components

Receiving text messages (Inbound SMS)

Update timeline

  1. identified Mar 21, 2024, 09:58 AM UTC

    We received a report that incoming messages with Unicode characters and emojis appear as garbled text in the app, displaying Chinese characters. The issue has been identified, and the fix is being implemented.

  2. resolved Mar 21, 2024, 02:50 PM UTC

    This incident has been resolved.