TextMagic experienced a minor incident on May 15, 2019 affecting Sending text messages (Outbound SMS), lasting 47m. The incident has been resolved; the full update timeline is below.
Affected components
Sending text messages (Outbound SMS)
Update timeline
- investigating May 15, 2019, 08:43 AM UTC
Several of our customers have reported that they are seeing delays in text messages delivery to the UK. We are currently investigating the matter and will post an update as soon as possible.
- identified May 15, 2019, 08:57 AM UTC
The issue has been identified and is being fixed. We will post any updates here as soon as possible.
- monitoring May 15, 2019, 09:06 AM UTC
A fix has been implemented and we are monitoring the results. Messages should be delivering fine now.
- resolved May 15, 2019, 09:31 AM UTC
This incident has been resolved.