TextMagic experienced a minor incident on May 23, 2019 affecting Receiving text messages (Inbound SMS), lasting 10h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 23, 2019, 07:17 PM UTC
We have identified an issue which can cause delays in receiving inbound text messages. We are working on resolving this issue with the highest priority. No incoming messages are lost, but the may be delivered with a delay.
- monitoring May 23, 2019, 07:49 PM UTC
A fix has been implemented and we are monitoring the results. All the delayed messages should be delivered shortly.
- resolved May 24, 2019, 05:19 AM UTC
This incident is confirmed to be resolved. The reason for the delays was an abnormally high load of requests received by our servers. We have resolved the issue by making internal adjustments and re-routing the traffic as soon as possible.