TextMagic incident

Incoming SMS degradation from the UK/EE network

Minor Resolved View vendor source →

TextMagic experienced a minor incident on September 21, 2020 affecting Receiving text messages (Inbound SMS), lasting 18h 23m. The incident has been resolved; the full update timeline is below.

Started
Sep 21, 2020, 11:46 AM UTC
Resolved
Sep 22, 2020, 06:10 AM UTC
Duration
18h 23m
Detected by Pingoru
Sep 21, 2020, 11:46 AM UTC

Affected components

Receiving text messages (Inbound SMS)

Update timeline

  1. investigating Sep 21, 2020, 11:46 AM UTC

    We are currently observing incoming SMS delivery degradation from the UK/EE network. This is due to a problem on the operator's side, we will issue an update as soon as more information becomes available.

  2. monitoring Sep 21, 2020, 01:34 PM UTC

    A fix has been implemented and we are now monitoring incoming messages from EE subscribers.

  3. resolved Sep 22, 2020, 06:10 AM UTC

    This incident has been resolved.