TextMagic incident

Message delivery delay

Major Resolved View vendor source →

TextMagic experienced a major incident on March 2, 2021 affecting Sending text messages (Outbound SMS) and Receiving text messages (Inbound SMS), lasting 2h 51m. The incident has been resolved; the full update timeline is below.

Started
Mar 02, 2021, 11:02 AM UTC
Resolved
Mar 02, 2021, 01:53 PM UTC
Duration
2h 51m
Detected by Pingoru
Mar 02, 2021, 11:02 AM UTC

Affected components

Sending text messages (Outbound SMS)Receiving text messages (Inbound SMS)

Update timeline

  1. monitoring Mar 02, 2021, 11:02 AM UTC

    You may experience message delivery delays.

  2. identified Mar 02, 2021, 11:19 AM UTC

    We have identified the issue and are doing our best to resolve it with the highest priority.

  3. monitoring Mar 02, 2021, 12:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 02, 2021, 01:53 PM UTC

    This incident has been resolved.