TextMagic incident

Possible delays when importing contacts

Minor Resolved View vendor source →

TextMagic experienced a minor incident on May 3, 2021 affecting Web App and Mobile App, lasting 9h 27m. The incident has been resolved; the full update timeline is below.

Started
May 03, 2021, 07:53 PM UTC
Resolved
May 04, 2021, 05:20 AM UTC
Duration
9h 27m
Detected by Pingoru
May 03, 2021, 07:53 PM UTC

Affected components

Web AppMobile App

Update timeline

  1. investigating May 03, 2021, 07:53 PM UTC

    Some customers might experience longer than usual import times. Eventually, all imports will complete in the background. An email confirmation is sent to the account email when the import process is finished. Our team is investigating the cause of the delays with the highest priority. We will provide updates as soon as possible.

  2. resolved May 04, 2021, 05:20 AM UTC

    This incident has been resolved.