TextMagic incident

UK - Message and delivery receipts latency

Major Resolved View vendor source →

TextMagic experienced a major incident on January 17, 2022 affecting Sending text messages (Outbound SMS), lasting 20h 13m. The incident has been resolved; the full update timeline is below.

Started
Jan 17, 2022, 11:11 AM UTC
Resolved
Jan 18, 2022, 07:25 AM UTC
Duration
20h 13m
Detected by Pingoru
Jan 17, 2022, 11:11 AM UTC

Affected components

Sending text messages (Outbound SMS)

Update timeline

  1. investigating Jan 17, 2022, 11:11 AM UTC

    We are currently investigating this issue.

  2. monitoring Jan 17, 2022, 01:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 18, 2022, 07:25 AM UTC

    This incident has been resolved.