TextMagic incident

Error 502 when using TextMagic

Major Resolved View vendor source →

TextMagic experienced a major incident on April 19, 2022 affecting Web App, lasting 4h 10m. The incident has been resolved; the full update timeline is below.

Started
Apr 19, 2022, 06:08 PM UTC
Resolved
Apr 19, 2022, 10:18 PM UTC
Duration
4h 10m
Detected by Pingoru
Apr 19, 2022, 06:08 PM UTC

Affected components

Web App

Update timeline

  1. identified Apr 19, 2022, 06:08 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Apr 19, 2022, 06:44 PM UTC

    The issue is intermittent. We are continuing to work on a fix for the issue.

  3. monitoring Apr 19, 2022, 08:32 PM UTC

    A fix has been implemented, and we are monitoring the results.

  4. resolved Apr 19, 2022, 10:18 PM UTC

    This incident has been resolved.