Textline experienced a minor incident on August 21, 2025 affecting AWS rds-us-east-1 and Cloudflare Firewall, lasting 4h 5m. The incident has been resolved; the full update timeline is below.
Affected components
AWS rds-us-east-1Cloudflare Firewall
Update timeline
- investigating Aug 21, 2025, 06:50 PM UTC
Large scale providers in the greater Virginia area (a backbone of all U.S. based internet services) are experiencing significant network performance issues. The Textline application is running within normal performance parameters, but web requests traversing the internet between the Textline application and users may be impacted.
- investigating Aug 21, 2025, 06:58 PM UTC
We are continuing to investigate this issue.
- resolved Aug 21, 2025, 10:56 PM UTC
This incident has been resolved.