Textline incident

Service Disruption: Message Functionality Issues

Notice Resolved View vendor source →

Textline experienced a notice incident on May 14, 2026 affecting Textline Web Application, lasting 1h 12m. The incident has been resolved; the full update timeline is below.

Started
May 14, 2026, 01:02 PM UTC
Resolved
May 14, 2026, 02:14 PM UTC
Duration
1h 12m
Detected by Pingoru
May 14, 2026, 01:02 PM UTC

Affected components

Textline Web Application

Update timeline

  1. identified May 14, 2026, 01:02 PM UTC

    A scheduled release caused an issue which prevented many customers from sending a message within the Textline Web Application. We are currently working on a fix to restore the application to the correct version.

  2. monitoring May 14, 2026, 01:18 PM UTC

    A fix has been released and we are currently monitoring the application. No incoming messages have been lost.

  3. resolved May 14, 2026, 02:14 PM UTC

    This incident has been resolved.