Textline experienced a minor incident on June 8, 2026 affecting Textline Web Application, lasting 21h 59m. The incident has been resolved; the full update timeline is below.
Affected components
Textline Web Application
Update timeline
- investigating Jun 08, 2026, 06:22 PM UTC
A small number of customers have reported an issue with authentication failures into the application. The investigation is ongoing.
- monitoring Jun 08, 2026, 07:50 PM UTC
Root cause analysis is ongoing but authorization issues have been resolved, per customer reports.
- resolved Jun 09, 2026, 04:21 PM UTC
The incident has been resolved with the root cause identified as of 9:30 PM PT on 6/8/26. A faulty database migration created a race condition for a subset of records, creating various errors across a minority of users. No messages were lost.