Textline incident

Recurring 'Unauthorized Action' Error Blocking Account Access

Minor Resolved View vendor source →

Textline experienced a minor incident on October 3, 2025 affecting Textline Web Application, lasting 4h 3m. The incident has been resolved; the full update timeline is below.

Started
Oct 03, 2025, 07:01 PM UTC
Resolved
Oct 03, 2025, 11:05 PM UTC
Duration
4h 3m
Detected by Pingoru
Oct 03, 2025, 07:01 PM UTC

Affected components

Textline Web Application

Update timeline

  1. investigating Oct 03, 2025, 07:01 PM UTC

    Some customers are seeing a recurring “Unauthorized action. Please reload to continue” error, preventing account access. Textline engineering is aware of the affected accounts and is actively working to resolve.

  2. investigating Oct 03, 2025, 07:02 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Oct 03, 2025, 10:20 PM UTC

    A fix has been implemented and we are monitoring for results.

  4. resolved Oct 03, 2025, 11:05 PM UTC

    This incident has been resolved. If you still experience the issue, clearing your browser cache has been a proven solution.