TeraSwitch incident

Teraswitch Portal/API - Management of SGP1 services temporarily unavailable

Minor Resolved View vendor source →

TeraSwitch experienced a minor incident on March 4, 2025 affecting API and Portal (console.tsw.io), lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Mar 04, 2025, 05:53 PM UTC
Resolved
Mar 04, 2025, 06:35 PM UTC
Duration
42m
Detected by Pingoru
Mar 04, 2025, 05:53 PM UTC

Affected components

APIPortal (console.tsw.io)

Update timeline

  1. identified Mar 04, 2025, 05:53 PM UTC

    Teraswitch is aware of a management plane issue affecting management of SGP1 services (power controls, virtual console, metadata retrieval). SGP1 services themselves are unaffected and are fully online and accessible in band. We expect to have this resolved shortly and will update once complete.

  2. resolved Mar 04, 2025, 06:35 PM UTC

    This issue is resolved - management of SGP1 services has been restored.