TeraSwitch experienced a critical incident on April 4, 2025, lasting 11h 53m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Apr 04, 2025, 06:39 AM UTC
Teraswitch is investigating reports of an Internet connectivity outage at our FRA1 site. We will provide an update shortly.
- monitoring Apr 04, 2025, 07:18 AM UTC
Connectivity to FRA1 has been restored as of 07:05 UTC. We are monitoring for stability at this time and will follow up with details surrounding the root cause. We apologize for any inconvenience caused by this outage.
- resolved Apr 04, 2025, 07:12 PM UTC
This incident is resolved - FRA1 connectivity is back to normal. A root cause analysis will be posted once it is available.