TeraSwitch experienced a notice incident on February 28, 2025 affecting SLC1 - Salt Lake City, UT, lasting 21d. The incident has been resolved; the full update timeline is below.
Affected components
SLC1 - Salt Lake City, UT
Update timeline
- identified Feb 28, 2025, 07:27 PM UTC
Teraswitch is investigating reports that one of our Internet Edge Routers in SLC1 rebooted.
- monitoring Feb 28, 2025, 07:36 PM UTC
Network availability in SLC has been returned to normal, but we are actively working on replacement hardware for the device in question. Traffic has been diverted away from the affected node in the meantime.
- resolved Mar 21, 2025, 07:43 PM UTC
All affected components are replaced and no further impact is expected.